Simplifying Global Communications

We Connect Business

.Connect .Communicate .Collaborate

About us 

Founded in 2009, Encoretel is a pioneer in cloud based communication solutions. Backed by decades of experience we have created a state of the art architecture that is highly scalable and secure. This allows us to deliver solutions that are cost effective, and that adhere to the highest performance and availability standards across the world.

Encoretel provides completely reliable, secure Unified Communication system to its customers. We target a number of customer segments as our solution is fully customisable to match the requirement of each segment. We focus on the needs of individual customers and provide them the solution which suits them the best.

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Why Encoretel

Take number of benefits for your business 


Expand as you grow.
Seamless scalable from SMBs to large enterprises.


Add flexibility to your business.
Get complete control of your business unlike traditional system


Your business, your rule.
Add agility in your business with Cloud Based Solutions.

Cost Effective

Optimised cost for all business size.
upgrade to more services at Efficient & affordable plans.

Highly Secure

Your security is important.
Highly secure, PCI compliant platform with secure backup on cloud.

Complete Reliable

Super uptime, less maintenance.
99.99% Availability through Self healing architecture

What We Do

Enhancing experience of the digital customer journey with intelligent communication without worrying about infrastructure and setup overhead.

Cloud-based Communications integrated business solutions

Get high quality VoIP running for your business in few minutes.

Customize phone system features in real-time without any technical overhead in zero setup time. 


Communication platform for any business size

Easily manage your business numbers and browser-based VoIP telephony with easy-to-use interface.

Get additional chat solutions for efficient interaction with customer.


Cloud-based omni-channel contact center 

Simplified contact center solution with intelligent call routing.

Cloud based platform allows you to run your contact center from your desktop browser to mobile devices.


Fully customisable and flexible platform

Route calls based on agent skills, priorities between different queues, set up your own IVR and more.

Setup your call distribution with fully customisable and flexible platform.


Our Partners

Encoretel partners with the UK’s foremost communications providers and help you select the optimal subscription plan, and provide you with additional product customization services.

V-Empower Ltd


Get more information about our services and solutions.