We Connect Business
.Connect .Communicate .Collaborate
Founded in 2009, Encoretel is a pioneer in cloud based communication solutions. Backed by decades of experience we have created a state of the art architecture that is highly scalable and secure. This allows us to deliver solutions that are cost effective, and that adhere to the highest performance and availability standards across the world.
Encoretel provides completely reliable, secure Unified Communication system to its customers. We target a number of customer segments as our solution is fully customisable to match the requirement of each segment. We focus on the needs of individual customers and provide them the solution which suits them the best.
What We Do
Cloud-based Communications integrated business solutions
Customize phone system features in real-time without any technical overhead in zero setup time.
Communication platform for any business size
Easily manage your business numbers and browser-based VoIP telephony with
Get additional chat solutions for efficient interaction with
omni-channel contact center with embedded CRM
Fully customisable and flexible platform
Route calls based on agent skills, prioritise between different queues, set up your own IVR and more.
Setup your call distribution with fully customisable and flexible platform.
What Others Say
Encoretel Ltd took all the stress out of changing telecommunications supplier, easy installation with no business interruption. Great systems, easy to use, reliable and cutting edge. I wouldn’t think twice in recommending Encoretel Ltd to other businesses.
Tom Mackerel, International Financial Advice, Trademark Consultancy
We needed a communications partner who understood the customer contact environment and could provide us with the right technology and advice. One of the biggest benefits of choosing Encoretel Ltd is that they provide a
one stop shop for all our communication needs.
Huong Ngo, Delivery Director at MH Solutions JSC
Great service! We have found Encoretel Limited to be an approachable and understanding team of professionals – and right on our doorstep. I would recommend Encoretel Limited to anybody thinking of changing their telecommunications.
Mark Tappin, General Manager, JET Software Ltd
Encoretel Limited have been supplying our telephony for a very long time and they provide us with a consistently reliable system. From our lines and calls, telephone system and business mobiles they make sure that any disruptions are kept to a minimum.
Angela Lam, VP Business Development APAC at Harvey Nash Viet Nam
Encoretel partners with the UK’s foremost communications providers and help you select the optimal subscription plan, and provide you with additional product customization services.